Showing posts with label Problem Solving. Show all posts
Showing posts with label Problem Solving. Show all posts

Friday, 23 September 2016

Lenovo A 7000 Marshmallow Update Problems/issues

i Lenovo family here is next update after marshmallow update for Lenovo k3 note here is the android 6.0 update for Lenovo a 7000. It is rolled out recently and users who got the notification to update can download using the wifi as the size of the update is relatively big would be around 1.3GB so recommended to download using WiFi.

Lenovo A 7000 Marshmallow Update Problems/issues

Many people after upgrading Lenovo a 7000 with marshmallow are writing the problems/ issues that they are facing with the new update and are given below.
  • Many people are complaining about the marshmallow update like contact, logs are not displaying and sometimes screen got struck and becomes very slow when they use super battery power saver option which is alenovo a 7000 marshmallow probles issuesvailable after the update.
  • Also some people stated apps that were installed in SD card takes very long time to start and to function, also some say their dolby speakers are not working as efficient as they worked before some say all their applications got uninstalled.
  • So what you need to do is format your sd card then it will ask for sd card as portable or internal select internal then you can choose sd card as internal storage and install apps for fast accessing.
  • So they are many issues for Lenovo a7000 marshmallow update and there are also some good benefits mentioned by Lenovo users that better battery functioning after upgrading as fast draining problems got solved with this update and many users are happy for that.
So finally users can check the comments before downloading the update. Upgraded users can wait for the next recent update as there are many issues they will definitely release the next recent update with issue patches etc.
Hope this helps thanks.

Lenovo k4 note mic problem.

ello sir. I bought a Lenovo k4 note couple of weeks ago through amazon. Everything was perfect, but now I am experiencing a problem in the in built mic. It goes like I can hear the person on the line speaking but they can’t hear my response. It works properly if I turn on to the loud speaker mode. But u kno doing that for private calls isn’t feasible..  Pls let me kno what can be done. Is der any chance for the mic reppacement?  Will be waiting for your reply Thanks N Regards Bharath.G
Noor replied 3 months ago
i got the same problem,was very happy with this phone. But it was short lived. Because the mic is fully faulty. No body could hear my voice when I making calls. Despite update with Android mic not repaired. At present no proper service center is available.Very much disappointed with Lenovo. Please take steps to fix this.
himanshu yadav replied 3 months ago
i also face the mic problem mic is note working
rohit replied 1 month ago
Hi, I am also facing same problem the mic down side send voice at vary low freq. But the mic behind i.e. near to camera sand voice in good freq. But we can not hold phone opposite because of the sensors.
1 Answers
GadgetBABA Staff answered 6 months ago
Problem seem to be with the in-built mic. Please check is there is something obstructing the mic e.g. tiny papers, etc… if there is something clean it. most likely this is the problem. If not try to shake the mobile lightly and see if the problem goes off. If the problem still persists , the phone is brand now and you may not want to waste your time ask Amazon for replacements. We can help with that. Hope this helps. Let us know if this solves the problem.
Pooja Dalwani replied 3 months ago
Even I got the same problem with K4 note. It was perfect when I bought the phone but after couple of weeks mic stopped working and I went in a service center to it done, they kept my phone for 7 days. The problem was solved but then mic suddenly stopped working again. Again I went in a service center where I told them the problem and then again they asked me to keep the phone without telling me the maximum time that I have to wait to get my phone back. When I asked for a temporary phone they simply refused in a very unprofessional way. I must say lenovo phones and all the service centers are very disappointing. One should never buy a lenovo gadget.
Praveen replied 2 months ago
I had the same issue for my Lenovo k4 note and then i started using an external mic and now everything works fine. Imported 3.5mm Mini Stereo Microphone Mic -Mobile Phone Laptop Recording Small https://www.amazon.in/dp/B01GCQLNNI/ref=cm_sw_r_cp_apa_gFuOxbS1N01C8with this u have to buy a 3.5 mm splitter to which you will have to connect a speaker or headphones.

Lenovo K5 Plus: Disappointing camera & battery, heating issues figure in user reviews

Lenovo is holding its second open sale of its K5 Plus note today at 12 PM on Flipkart.
However, user reviews of the product by those who bought the phone in the first sale have highlighted three irritating problems with the phone — poor camera, poor battery and heating.
On the positive side, display and sound quality have not disappointed most users.
PERFORMANCE
Performance of the phone, which comes with an octa-core Snapdragon 616 chipset and (only) 2 GB of RAM, has been reported as average — neither very fast like the LeEco Le 1s, nor laggy enough to be a ‘deal breaker’.
The Snapdragon 616 is a slightly updated version of the Snapdragon 615, which is found inside most of the mid- and high-end smartphones brought out by Reliance’s LYF brand. LYF is selling models like Earth 1, priced at Rs 21,000, with the same chipset, while the Lenovo K5 is priced just Rs 8,500.
Still, it should be noted that Snapdragon 616 is based on the older and low-power Cortex A53 core design, while the Snapdragonn 652 — found in the upcoming LeEco Le 2s — has twice the power due to the inclusion of Cortex A72 core designs.
Another way to look at the chipset inside the K5 Plus is to compare it with MediaTek MT6753, found inside models such as the upcoming new models from Yu and Lenovo K4 Note. Like in these cases, we can place the performance of the SD 616 as exactly middle of the scale — nothing great, but not too shabby either.
In comparison, a model like LeTV Le 1s — at a price of Rs 2,500 more — offers almost twice the performance (80% more) compared to the K5 Plus.
But in practice, users are not complaining of lags, though one person felt the phone had become slow after installing 20 apps.
BATTERY
More than the performance, it is the camera and fast-draining battery that have bugged users more, with nearly all reviews making a mention of these points in the cons section.
The battery on the K5 is not too shabby at 2.75 Ah, but it looks like the combination of a full-HD display and an octa-core processor is stretching it to its limits.
As buyer Manoj said “everything is gud except heating issue and battery life… It drains very fast.”
But it could also be a case of misplaced expectations, as at least one of those who have reported disappointment with the battery have also said that it last for over 5 hours of continuous usage — which is what you’d get from most smartphones in the market today.
Sunnyhith N, who gives the phone 4 out of 5 stars, said: “Battery gets charged in less than 2 hrs and 1.5 A output charger does its job fine, but not that great. Battery life is something which should be improved. Continuous usage of 5 hours reduced the battery from 100 to 25%..  Hope lenovo releases an update for improving performance of battery and camera.”
It should also be noted that most people who connected the phone to a wireless network were able to immediately install a small update after purchase.
CAMERA
The second big problem highlighted in the user reviews is poor camera quality.
Of course, even in the case of other recent launches — such as LeTV Le 1s and Xiaomi Redmi Note 3 — users had poor reviews of cameras. However, LeTV pushed out an update that seemed to address the most glaring of problems. But K5 Plus users continued to be disappointed with picture quality even after installing the first update.
“Camera quality is not up to mark as mentioned for both the cameras (Front and Rear)!!! It didn’t feel like it was a 13MP Camera or 5MP one,” said Ajit Upadhyay. “Very Disappointed. Also I couldn’t find any option in the Camera Settings to change the resolution of the image. It is very disappointing.”
Another user Sunil Yadav too had a similar view: “Camera is not too good. (It) means, there is blur effect while moving camera slightly, and the front camera is also not fine as I am having Lumia 640 with 9 MP and (it) is beating my new K5.”
The Coolpad Note 3 — which is also priced at the same rate — has better reviews for its camera, despite it being termed average.
HEATING
Another problem, by no means exclusive to the K5, is heating. This has been a pet peeve in reviews of all recent metallic phone launches, including those of LeTV Le 1s and the Xiaomi Redmi Note 3.
To some extent, the problem is with the users, as they expect a metallic phone with an octa-core processor to remain as cool as a plastic phone with a quad-core chipset.
Not only does an octa-core phone produce more heat, this heat is quickly radiated out to the atmosphere using the phone body to keep the performance of the device high.
The downside of such a design is that the user feels that the device has become too hot.
“While not using simple data connection is on phone gets also heated. It feels like you holding some hot thing in your hand,” said Manoj in his review.
One thing to note is that the K5 Plus is not a unibody device like the LeTV Le 1s and Xiaomi Redmi Note 3. Instead, it uses a metal casing.
The difference is that a unibody device is created by carving holes inside a single metal block, while a metal-casing phone is built by covering the entire assembly in a metal case. Unibody metal structures are supposed to be stronger and more compact, but are more difficult to manufacture and therefore more expensive.
AUDIO
Most reviews of K5 Plus had only good things to say about the Dolby audio on board, with most including audio as a plus for the model.
One of them was Kislaya Kumar. “Dolby sound gives a different feel to the ear. Just have a good pair of headphones and you are set.”
However, Nandita Kurve seemed to be disappointed with the bass levels. “I bought Lenovo Vibe K5 Plus only for Dolby but very much disappointed (too much Treble and low Bass — not good enough),” she said.
Of course, this can probably be addressed by using a high-bass earphone.
Overall, audio is a strong point for the device.
FINAL THOUGHTS
Finally, it has to be said that — going by the user reviews — the new phone from Lenovo has some good things — display, audio — while also having some weakpoints — camera and battery.

Read more at http://rtn.asia/t-t/18671/lenovo-k5-plus-poor-camera-battery-heating-issues-figure-user-reviews#OEQ7qB23woUEeVcw.99

Fix mobile problems on my Lenovo phone?

1 heating problem 
2 ram problem 1 gb only phon app and real ram size is 1 gb .. not 2 gb 
3 hanging problem 
4 touch problem 
5. no text memo 
6 slow charging 
not sensitive tuch 
8 slow sound it means ... this phone is not good ... totally money loss.... 

Monday, 12 September 2016

LENOVO-MOBILE-CUSTOMER-CARE Lenovo SmartPhone – No Customer Care



Lenovo SmartPhone – No Customer Care


I presented my lenovo smartphone model no. S850 at your Jaipur service center for repairing its touch pad on 17/08/2016 but till now my phone have not repair. They always tells me that its parts are not available.I have really frustrated with the behavior of lenovo service center’service. So i request u to take my complain serious and show quick response on my complain.
My Details:-
Name-Sitaram Gurjar
My complain code C0029 Touchscreen
Tracking Code- SOIN023076 1608170008
Sir, kindly response on my complain as soon as possible.
Thank You,
pritigupta1102@gmail
My Lenovo k3 Note has massive screen problem. 15 days before i just took it back from service center. But today still all those screen problem and also my ph l.c.d going darker.
Regards
rintubatabyal@gmail.com




lenovo zuk z1 – No Customer Repair Service


I bought device via amazon on 9 june 16 but after operating it wifi not working so i sent back to co and got another device on 23rd of june. after one week i found that its creating problems like heating to much on charging as well as on working about 10 to 20 minutes also hanging to much at last i went to service centre they told me after one week it will be ok but very sad that till now i unabel to got my device due to unavalability of spares provide by lenovo co. it means lenovo co. dont care of customers and its target is only sale and sale
Regards
sanjaygairola121@gmail.

Thursday, 25 August 2016

my lenovo mobile delivered with defects in mother board and battery

Hanmkonda 
30.03.2015 
To
The vice president 
LENOVO MOBILES
KOLKATTA

Dear Sir,

JODI LENOVO MOBILE A 526 – IMEI NO.865099024884989 –RECURRING PROBLEMS 

I INVITE CORRESPONDENCE RESTING ON THE SUBJECT AND WISH TO SUBMIT THE FOLLOWING FOR YOUR PERUSAL.
1. MOBILE IS IN YOUR SERVICE CENTER SINCE 23.02.2015 AND YOUR CORPORATE PEOPLE HAVE ALSO NOT TAKEN INITIATE ON MY GENUINE REQUEST FOR REPLACEMENT OF MOBILE.
2. MOBILE IS GIVING PROBLEM SINCE BEGINNING AND PURCHASED SAME ON 14.01.2015. YOUR SERVICE CENTER HAS REPORTED THE PROBLEM AS UNDER.
QUOTE : BATTERY BACK UP , PHONE IS GETTING STOPPED WITH THE REASON DOUBLE LOCK. IS IT NOT A MANUFACTURING PROBLEM. HOW A REPUTED COMPANY LIKE YOURS WILL RELEASE THE MOBILE WITHOUT TESTING . WHY CUSOMER HAS TO SUFFER FOR YOURS DEFECIENCY IN SERVICES.
3. Your service center at Hanamkonda is not fully EQUIPPED OR PROPER PERSONS REPLY FOR THE GREVENIENCES OF CUSTOMERS.

Considering the above , I request your good selves to kindly replace my mobile in good and perfect condition with all accessories or alternatively refund the amount plus damages for delay in services.

PLEASE EXPEDITE YOUR REPLY TREAting the matter as urgent.

Yours sincerily.

R PRASADARAO

Tosmartphonets@lenovo.comToday at 7:06 PM
Dear sir , my request for replacement of mobile is not considered positively and i will be constrained to initiate appropriate steps for the loss of time and others through appropriate forum. repeating the old and same answer will not serve the purpose like a reputed company like yours please.
R PRASADARAO
Show message history
Reply, Reply all or Forward | More
me
To
smartphonets@lenovo.com
Today at 7:08 PM
DEAR SIR, I NEVER EXPECTED A REPLY AFTER PROLONGED CORRESPONDENCE AND MENTAL AGONY AND MY PATIENCE.
Smartphonets@lenovo.com
To
me
Today at 4:48 PM
Response By E-mail (DEEPU MOHAN) (26/03/2015 05.18 PM) 
Dear Mr. Prasad,
Thank you for contacting Lenovo Technical Support.
As per the confirmation from the concerned team we will not be able to proceed with the replacement request. As per the telephonic conversation with the service centre your mobile is ready for customer pick up. Mobile battery got replaced and the mobile is working fine now. We are requesting you to collect the mobile from the service as the issues in your mobile got solved.
The Reference Number for this interaction is : 214306232.

Thank you for your cooperation and patience. 
Thanks & Regards,

Deepu Mohan
Lenovo India Smartphone Technical Support
Email: smartphonets@lenovo.com
Support website: http://support.lenovo.com/in/hi/products?type=Phones&c=1http://support.lenovo.com/in/hi/products?type=Phones&c=1 

For voice support please contact tollnumber:1800-3000-7678

How am I doing ? Please Email my Manager Lohith Nayaka : lnayaka@lenovo.com


smartphonets@lenovo.com
To
me
Mar 19 at 11:48 AM
Response By E-mail (Sumit Kumar Behera) (19/03/2015 12.18 PM) 
Dear Mr Rampalli ,
Thank you for contacting lenovo technical support.
We have escalated the case with the concern team and we are waiting for their responce.
Once we recieve a update from the team we will be updating you the same.
Reference Number-214173601
Thank you for your cooperation and patience.

Regards,
Sumit Kumar Behera
Lenovo India Smartphone Technical Support

How am I doing? Please Email my Manager Lohith Nayaka: lnayaka@lenovo.com
Support website: http://support.lenovo.com/in/hi/products?type=Phones&c=1



Customer By Service Email (Rampalli prasada rao) (18/03/2015 09.11 PM) 
madam , an early reply in the matter will be very much appreciated and admired. but delay will not be beneficial to both. hope you people understood the same. 

Lenovo K5 Plus: Disappointing camera & battery, heating issues figure in user reviews

enovo is holding its second open sale of its K5 Plus note today at 12 PM on Flipkart.
However, user reviews of the product by those who bought the phone in the first sale have highlighted three irritating problems with the phone — poor camera, poor battery and heating.
On the positive side, display and sound quality have not disappointed most users.
PERFORMANCE
Performance of the phone, which comes with an octa-core Snapdragon 616 chipset and (only) 2 GB of RAM, has been reported as average — neither very fast like the LeEco Le 1s, nor laggy enough to be a ‘deal breaker’.
The Snapdragon 616 is a slightly updated version of the Snapdragon 615, which is found inside most of the mid- and high-end smartphones brought out by Reliance’s LYF brand. LYF is selling models like Earth 1, priced at Rs 21,000, with the same chipset, while the Lenovo K5 is priced just Rs 8,500.
Still, it should be noted that Snapdragon 616 is based on the older and low-power Cortex A53 core design, while the Snapdragonn 652 — found in the upcoming LeEco Le 2s — has twice the power due to the inclusion of Cortex A72 core designs.
Another way to look at the chipset inside the K5 Plus is to compare it with MediaTek MT6753, found inside models such as the upcoming new models from Yu and Lenovo K4 Note. Like in these cases, we can place the performance of the SD 616 as exactly middle of the scale — nothing great, but not too shabby either.
In comparison, a model like LeTV Le 1s — at a price of Rs 2,500 more — offers almost twice the performance (80% more) compared to the K5 Plus.
But in practice, users are not complaining of lags, though one person felt the phone had become slow after installing 20 apps.
BATTERY
More than the performance, it is the camera and fast-draining battery that have bugged users more, with nearly all reviews making a mention of these points in the cons section.
The battery on the K5 is not too shabby at 2.75 Ah, but it looks like the combination of a full-HD display and an octa-core processor is stretching it to its limits.
As buyer Manoj said “everything is gud except heating issue and battery life… It drains very fast.”
But it could also be a case of misplaced expectations, as at least one of those who have reported disappointment with the battery have also said that it last for over 5 hours of continuous usage — which is what you’d get from most smartphones in the market today.
Sunnyhith N, who gives the phone 4 out of 5 stars, said: “Battery gets charged in less than 2 hrs and 1.5 A output charger does its job fine, but not that great. Battery life is something which should be improved. Continuous usage of 5 hours reduced the battery from 100 to 25%..  Hope lenovo releases an update for improving performance of battery and camera.”
It should also be noted that most people who connected the phone to a wireless network were able to immediately install a small update after purchase.
CAMERA
The second big problem highlighted in the user reviews is poor camera quality.
Of course, even in the case of other recent launches — such as LeTV Le 1s and Xiaomi Redmi Note 3 — users had poor reviews of cameras. However, LeTV pushed out an update that seemed to address the most glaring of problems. But K5 Plus users continued to be disappointed with picture quality even after installing the first update.
“Camera quality is not up to mark as mentioned for both the cameras (Front and Rear)!!! It didn’t feel like it was a 13MP Camera or 5MP one,” said Ajit Upadhyay. “Very Disappointed. Also I couldn’t find any option in the Camera Settings to change the resolution of the image. It is very disappointing.”
Another user Sunil Yadav too had a similar view: “Camera is not too good. (It) means, there is blur effect while moving camera slightly, and the front camera is also not fine as I am having Lumia 640 with 9 MP and (it) is beating my new K5.”
The Coolpad Note 3 — which is also priced at the same rate — has better reviews for its camera, despite it being termed average.
HEATING
Another problem, by no means exclusive to the K5, is heating. This has been a pet peeve in reviews of all recent metallic phone launches, including those of LeTV Le 1s and the Xiaomi Redmi Note 3.
To some extent, the problem is with the users, as they expect a metallic phone with an octa-core processor to remain as cool as a plastic phone with a quad-core chipset.
Not only does an octa-core phone produce more heat, this heat is quickly radiated out to the atmosphere using the phone body to keep the performance of the device high.
The downside of such a design is that the user feels that the device has become too hot.
“While not using simple data connection is on phone gets also heated. It feels like you holding some hot thing in your hand,” said Manoj in his review.
One thing to note is that the K5 Plus is not a unibody device like the LeTV Le 1s and Xiaomi Redmi Note 3. Instead, it uses a metal casing.
The difference is that a unibody device is created by carving holes inside a single metal block, while a metal-casing phone is built by covering the entire assembly in a metal case. Unibody metal structures are supposed to be stronger and more compact, but are more difficult to manufacture and therefore more expensive.
AUDIO
Most reviews of K5 Plus had only good things to say about the Dolby audio on board, with most including audio as a plus for the model.
One of them was Kislaya Kumar. “Dolby sound gives a different feel to the ear. Just have a good pair of headphones and you are set.”
However, Nandita Kurve seemed to be disappointed with the bass levels. “I bought Lenovo Vibe K5 Plus only for Dolby but very much disappointed (too much Treble and low Bass — not good enough),” she said.
Of course, this can probably be addressed by using a high-bass earphone.
Overall, audio is a strong point for the device.
FINAL THOUGHTS
Finally, it has to be said that — going by the user reviews — the new phone from Lenovo has some good things — display, audio — while also having some weakpoints — camera and battery.
So, whether to purchase this phone, or put in an extra Rs 1,500 and go for the Redmi Note 3 16 GB depends primarily on three things:
One – screen size preference, and two – how easy it is for you to get that Rs 1,500, and most importantly, what kind of a user you are.
If you are okay with, or want, a bigger display and the extra Rs 1,500, perhaps you should consider the Redmi Note 3 (though even that one has been reported to have a disappointing camera.)
This is all the more important if you spend a lot of time on your phone, for example, if you are student who likes to explore various new apps and hacks. However, it the purpose is to gift the device to a non-tech-savvy user, then perhaps you don’t need to spend that extra Rs 1,500. Again, if you have small hands, the K5 Plus is a better fit compared to LeTV Le 1s or RN3.
But if you are someone who really likes to do a lot of experimentation and try out new apps — get a 32 GB model with 3 GB of RAM and a more powerful processor — either the LeTV Le 1s or the Redmi Note 3 32 GB.
Or as Sunnyhith says: “Overall Its a decent phone for its price, it performs good for normal usage and not recommended for heavy users.”

Read more at http://rtn.asia/t-t/18671/lenovo-k5-plus-poor-camera-battery-heating-issues-figure-user-reviews#HrYVDi4tDVlTbfPj.99