Lenovo Customer Care Lenovo India Pvt. Ltd.

enovo — Mobile service centre

Bh  Bhushan Manusmare on Aug 25, 2016

I purchased lenovo k4 note mobile online from Amazon. Update its software to marshmallow 6.0 version when it get avail. After some day I faced problem of automatic sound level decreasing. 

Once while driving car using navigation on this mobile suddenly get off and not start again. When I saw it to othorise service center at aurangabad they check and told me to submit it for replacement of chip and volume keys for 15 to 20 days. Today I bring it and checked. I found privious problem was solved but now mobile not register any SIM in both slots, selfie camera shows black shadow at top portion....

Complaint comments  Read comments Complaint category Products & Services

Lenovo — Bad Service & respons

A+  A++ on Aug 24, 2016

I have purchase lenovo laptop which works good for 7 months but after that by accidently it is damaged so i gave it to lenovo service center they took 2 months damn 2 months to fix it, repair it .

After repairing my laptop automatically shuts down in 30 minutes so i complained again to customer care support sorry " bad customer care support " they did not gave me service. satisfied answers.

i am really really disappointed by lenovo laptops, now i realized that i made a huge mistake by purchasing lenovo laptop. i am advising you guys never buy or purchase lenovo products. lenovo is...

Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — Lenovo A6000 mobile

Ma  marerahul1@gmail.com on Aug 24, 2016

I have a Lenovo a6000 (out of warrenty) which I recently updated online as i got message at mobile screen that there is update available for this mobile.

after upgrade its working fine for 30 minutes and then it rebooted automatically, I cant even see the lenovo logo.

If I press the power button it just vibrates and only plays lenovo music again and again with blank display in a few intervals like 32-35 seconds.

I UPGRADE MY MOBILE TO NEW VERSION AS I RECEIVED NOTIFICATION FROM LENOVO ITSELF ON MY MOBILE IS THIS OFFENCE??

AFTER UPGRADE MY PHONE IS CONTINUOUSLY...

Complaint comments  Read comments Complaint category Mobile Service Providers

Lenovo — Lenovo k3 note touch, hanging & heating problems.

Kr  krishnauppcl on Aug 23, 2016

I have purchased k3 note from flipkart on oct. 2015. It worked well only 2-3 month. After 3 months, it create touch, hanging & heating problem. I am very irritated. I have no known service centre at aligarh (U. P.). 

Please do the needful and guide me accordingly.

My invoice no. # blr_wfld20151000830098

Mobile sr. No. Is 868416021953400

Product – handsets/vl37043 / lenovo

Shipping & billing address: guddu, sri niwaspuri, private colony, new delhi-110065.

Guddu

9675265411, 9411488178, 9759482991

E-mail : kunwarshree@gmail.com...

Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — Bill not giving by the dealer

Ra  Rahul Malwal on Aug 23, 2016

Dear sir, 

I bought new phone lenovo k4 note 6 month ago aproxx.

But dealer not giving me the bill he always giving me the different excuse.

Dealer name ganpati mobile shop (93517107710), near durga mandhir, shri ganganagar, rajsthan. I have some problems in moblie but care person not repair without bill & accessory also not proper working how can i replace or repair without bill.

Please help me, he says to me, do what u want they have no any bill for me.

Mobile detail 

Lenovo k4 note 

Imei 860933032546435, 860933032546443

Regards,...

Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — 4g not working in lenovo yoga 2 8 inch tab

Pa  Parthasarathy Rao on Aug 22, 2016

I have purchased 'lenovo yoga tablet 2-830lc' a year back from flipkart and it is now crossed warranty period. 

I have purchased this product looking at the 4g features offered and now i am unable to get 4g network in my tab. I tried airtel and vodafone 4g connections and it is not recognizing 4g signal, where as the sim works fine in any other 4g mobiles.

I contacted lenovo service centre in mangalore, karnataka and they said to contact company. I called your customer support few days back and the person just rejected my request giving a simple reason that my product...

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Lenovo — Heating and oily secretion from motherboard of my lenovo k3 note purchase in august 2015

Ra  Ramkishan Badavath on Aug 22, 2016

Heating and oily secretion from mother board of my lenovo k3 note purchased in august 2015, visited some authorised service station srkt enterprises, d. No.46-11-21, danavaipeta, rajahmundry, andhra pradesh, they said that "liquid logged on pcb, so handset not consider under warranty" but i have never dipped in any liquid, even if it is dipped in liquid how will it secret oil on every recharge continuously, the phone is working properly but it is becoming oily below sd card/slim card slots and also battery is not giving standby. Lenovo k3 note its not used atleast for full year...

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Lenovo — Pathetic Service for Lenovo Laptop within Warranty

Je  Jerin_Raj on Aug 22, 2016

I had complained regarding faulty keyboard and screen with the Lenovo customer care on 10th Aug (SR#8007524178). Post engineer visit, they said they would replace keyboard and LCD (SO#7007514850). Till date there has been no resolution. Today, their service vendor (Hi Tech Informatics) informed me that the LCD replacement has been denied by Lenovo, as pixel issues are not covered under warranty. And regarding the keyboard, they said they need to do further troubleshooting. The laptop has been non operational for the last 15 days, and this is the treatment rendered by them. I am attaching the photograph...

Complaint comments  Read comments [1] Complaint category Laptops / Notebooks

Lenovo — Case 223138936

Ks  Kshortpr7 on Aug 22, 2016

I need a visit from an expert or a new computer. My computer only have 4 months and is giving problems in the display sceen and dont allow me to work. 

I did call to costumer technical call center and they provide me a case number and program a call from an expert wich i never received. I reaalt need this computer for my new master semester. Please contact me as soon as possible, i live in puerto rico 

Cel. 787-223-3350 email: ksanchezcp@gmail.com

Name: karla sanchez rivera...

Complaint comments  Read comments Complaint category Desktop Computers

Lenovo — Lenovo vibe p1 turbo i receive, mobile from online ebay

Ma  malvi fernandes on Aug 21, 2016

Lenovo viber p1 turbo i receive mobile frm online ebay, after one month its stop working, wen i went goa morgao servic center they told me touch pad is gone it will take 10 to 15 days, i had not use that mobile one and half month and mobile started getting problem, i gave my mobile for servicing on 6 aug now it is 21 aug till now they did not do any thing if i call them they give same ans that order new touch pad not at come, if lenovo sevice is like this how people will buy the lenovo mobile...

Complaint comments  Read comments [2] Complaint category Mobile Service Providers

Lenovo — Lenovo is bullying me and wasting my time

Vi  vikrant0o7 on Aug 21, 2016

I'm vikrant arora, a final year student in iit jodhpur. 

I want to bring to your notice the bundle of problems caused by the tech company lenovo and they left me no other choice rather than to bring this to the attention of media.

My laptop has a warranty till august 17.

I have made about 12 visits to their service centers, some for resolving my issues and the subsequent visits for getting resolved the issues created by them, and they don't acknowledge them and blame me for the issues that were created by their service centers and were never there in the first place,...

Complaint comments  Read comments [2] Complaint category Electronics & Appliances

Lenovo — Lenovo service center mobile repair service

An  ankitsngh41 on Aug 20, 2016

I have submitted my handset to lenovo service center on 13-aug-2016 for repairing. I was being given 10 to 12 days timeline for repairing the handset by the service center. After 7 days on 20-aug-2016 i called them to know the status and i got shocked to know that the handset has been dispatched on 19-aug-2016 to lenovo for repairing purpose. Now i want to know why the handset kept idle for a week and why it hasn't been dispatched on time....

Complaint comments  Read comments [1] Complaint category Mobile Handsets

Lenovo — Lenovo G50-70

Ta  Tayyab Javed on Aug 20, 2016

Hi i have bought the lenovo laptop g50-70 model name 20351 about a year ago and it work well for a year and after that its vga graphic card got corrupted. When i take it take back to the buyer they says they can't do anything because the warranty is over so, can you kindly tell me what to do now or your laptop only work until the warranty is valid....

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Lenovo — It shows no service

De  Devanshp on Aug 19, 2016

In my lenovo a7000 i was having problem of network after upgrading it from android 5.1 (Lolipop) to android 6.0 (Marshmallow). And then i went to service center, because of the sweating the water gone inside and they told that it is water damaged and out of warranty. I told ok and gave them to repair. Another day i went and they told that the mother board is damaged. You have to buy another motherboard. So solve this please. The phone is of 10, 000 rupees and motherboard will cost 5, 000 rupees.in which i can buy a new phone. Dear lenovo, i request you to please fix this up....

Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — Very bad lenovo service center in rajkot

Ne  neelaahira1980 on Aug 19, 2016

We purchased lenovo k3 note smartphone on 4-sep-2015 with one year warranty.

I think it was a very bad decision to purchase lenovo product.

I won't purchase any product and suggest you all to keep away this careless company

I faced display related issues, i visit first time lenova service center - rajkot (Gujarat) on 08-08-2016 (Attach lenova service report) engineer asked me to leave handset at counter and come back after 4 days, before i visit lenova service center time to time but, we have not given me handset till date and only given me only one answer company not...

Complaint comments  Read comments Complaint category Telecommunications

Lenovo — Lenovo k3 note not connecting 4g

Sh  sheeba karthika on Aug 19, 2016

I have bought this phone in oct 2015, and soon after switching my connection to 4g it stopped connecting to any network and later accepted and agreed by the service center as "manufacturing defect" and did resolve the issue taking 10 days (in april 2016). within 40 days of span it stopped working again and took another 10 days to replace the hardware /motherboard by service center but sound quality been dropped off badly. 

I send a grievance note to the lenovo care and they didn't respond to my queries and now asking me to drop the handset with service center again. 

They claimed...

Complaint comments  Read comments [1] Complaint category Mobile Handsets

Lenovo — Defective Product has been sold to us

Ra  rajeshkumawat on Aug 19, 2016

Lenovo Vibe X-3 (White, 32 GB) IMEI -867881021738260 purchased through AMZONE -supplier Cloudtail India Pvt. Limited -Invoice No. KA-BLR6-144105041-15418916 Dated 28.07.2016 and delivered on 01.08.2016 . Defective product has been supplied to us, from the date of purchases finger touch senser and calling speaker is not functioning . Online complaints have been filed and visit to Tech Solution, situated at Pliiar No. 120, New Saganer Road, Jaipur on 11.08.2016 and 16.08.2016 . 

Your service center has confirmed that mobile set has hardware defect and get replacement of set....

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Lenovo — Lenovo Handset A6000

Ni  nidhi phutela on Aug 19, 2016

I bought my Lenovo A6000 phone IMEI: 869075023909148 from Mobile Gallery Kichha on 1st Feb 2016 but under its warranty period in the month of June its touch was not working so I went to Haldwani Service Centre The Delight mobizone E-6 pal complex haldwani. I gave my phone for repair on 15Th July 2016 and they asked me to check with them in a day or two so I called them after 2-3 days they said they will advise when phone can be collected after repair but whever I called them either they didnt pick up the phone or disconnected so I went to service centre again which is 40 km far from my place then...

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Lenovo — Not ringing

Si  sijumon joseph on Aug 18, 2016

Sir 

i buy a lenovo vibe k 5 on july 1st week.after 3 week, there is acompliant, when any one call me not ringing. after calling it seems missed call.some times alarm not working .i showed service center in kottayam .they receaved compliant instal softwair . since 2 days that compliant reapeting . what can i do ?

siju joseph 

indes chemicals 

pulickal trade center

s.h mount p.o

nagampadam

kottayam 686006

ph. 09447054179...

Complaint comments  Read comments Complaint category Credit Cards

Lenovo — Lenovo k4 note mobile

Am  amit499 on Aug 18, 2016

Not happy with lenovo warranty issue.

Few days back suddenly my lenovo k4 note shutdown in pocket and not able switch it on. As i bought it before 5 months (Within warranty), so i went to lenovo mobile care. After hrs of waiting finally turn came. After taking few moments they said motherboard is out so they hv to replace it, which will cost rs.10, 000. I said it is in warranty. With there happy face they replied it will not covered in warranty. I bought it at rs.12, 000 and now said spare part of rs.10, 000 will not covered in warranty - means u r giving warranty on 

Rs.2000 only???...

http://www.consumercomplaints.in/lenovo-b104959